Fix a problem

Pick the symptom

1. I cannot sign in — password and two-step verification.
2. I did not receive my invite email — the account exists, but the email did not.
3. My work is not syncing — field work is still on this device.
4. I cannot see a site's data — assigned sites and site data access.
5. A page says I do not have permission — the role does not allow that page.
6. My inspection will not submit — required answers, photos, and notes.
7. The app will not work offline — prepare this device while you still have a connection.

Related articles

• Troubleshoot single sign-on
• Log in to LambdaAssetCheck
• Add a user
• What are roles and permissions?
• Install the app on a phone or tablet